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  5. Panopto – Why can’t I find/see my folder on the Panopto recorder?
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  5. Panopto – Why can’t I find/see my folder on the Panopto recorder?

Panopto – Why can’t I find/see my folder on the Panopto recorder?

As long as you can see your course in Blackboard then you should have the correct permission to record into the courses Panopto folder and you should be able to find it in the Panopto recorder.

Chances are that you are opening up your Panopto recorder, then looking at the top list of recording folders and are unable to see your new or other Panopto folder there.

This is because that top group of folders you see in the Panopto recorder are just the most recently used folders. Not all of your accessible folders. That is why the area at the top of the list is called ‘Quick access’, as highlighted in the image below:

Focused view of the Panopto recorder showing the folders list expanded and a selection on Panopto folders. Highlighted is the words 'Quick Access'.

To find a new or different Panopto folder to record into, first select the dropdown menu button next to folders name as normal.

Focused view of the Panopto recorder showing the folder area unexpanded. Highlighted is the down arrow button to expand the folders list.

Next you have two options to get to your folder.

The first method is quicker, where you select in the top of the folder list search bar. Then simply start typing in your courses module code. Panopto will then filter down the list to show you the various options. Where you can now select the correct folder.

Focused view of the Panopto recorder showing a filtered list of folders to record into. Highlighted is the text entry part of the folder bar with the text of a course module code in it.

Once you have chosen the folder you are good to go.

Focused view of the Panopto recorder showing the desired folder selected.

The second method is to go to the folder list from the dropdown menu button.

Focused view of the Panopto recorder showing the folder area unexpanded. Highlighted is the down arrow button to expand the folders list.

Then on the list of folders, start expanding out the various sub folders until you reach your desired folder.

Don’t worry if some of the folders are greyed out. That just means it is a folder you cannot record into. The sub folders can still be expanded to find your course folder.

Focused view of the Panopto recorder showing the group of sub folders expanded out. Highlighted are the areas that need to be selected to expand out the folders in the list.

Once you have found your recording folder from the list you can select on it and start recording as expected.

Focused view of the Panopto recorder showing the desired folder selected.

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