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ServiceLine’s phone number is 02380 595656
Calling them is the quickest way to get help, alternatively you can use the IT help portal found here…
https://www.southampton.ac.uk/isolutions/getting-help/serviceline.page
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If you can’t find the answer to your query online, or you’d like to speak to a member of our team, get in touch with us.
24/7 online chat
Chat to an advisor now using the online chat service. Simply log in with your University username and password.
Come see us – summer opening hours
Find us across our campuses between 08:00-20:00:
- Building 37, Highfield Campus (Monday-Sunday)
- Building 65, Avenue Campus, main reception (Monday-Friday)
- Building 63F, Winchester Campus, main reception (Monday-Friday)
The Student Hub at the Sir James Matthews Building (Building 135) will remain open during Graduation (Wednesday 19 July-Friday 29 July), but will otherwise be closed between Friday 30 June-Monday 2 October.
Join our digital queue
Join The Student Hub digital queue if you’re visiting Building 37. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.
Email and telephone
Call our 24/7 line via: 02380 599 599
Or email: studenthub@soton.ac.uk