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eAssignments: Getting help – Student

Having trouble submitting via eAssignments

If you are having any issues during the submission process please contact ServiceLine as soon as possible.

ServiceLine’s phone number is 02380 595656

Calling them is the quickest way to get help, alternatively you can use the IT help portal found here…


All other eAssignments queries

All non technical queries should be directed to your own faculty, you can do this via the student hub.

Contact The Student Hub

If you can’t find the answer to your query online, or you’d like to speak to a member of our team, get in touch with us.

24/7 online chat 

Chat to an advisor now using the online chat service. Simply log in with your University username and password.

Come see us – summer opening hours

Find us across our campuses between 08:00-20:00:

  • Building 37, Highfield Campus (Monday-Sunday)
  • Building 65, Avenue Campus, main reception (Monday-Friday)
  • Building 63F, Winchester Campus, main reception (Monday-Friday)

The Student Hub at the Sir James Matthews Building (Building 135) will remain open during Graduation (Wednesday 19 July-Friday 29 July), but will otherwise be closed between Friday 30 June-Monday 2 October.

Join our digital queue 

Join The Student Hub digital queue if you’re visiting Building 37. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.

Email and telephone

Call our 24/7 line via: 02380 599 599

Or email: studenthub@soton.ac.uk

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