Collaborate – Recording a session

Important note about recordings and breakout rooms

Breakout Rooms/Group content will not be recorded, if you’re recording a session it will automatically end when you start the Breakout Groups (unless a moderator stays outside the groups in the main room). You will have to start a new recording once the groups are finished if you wish to record the post-group content.

Even while Breakout Groups are underway and a moderator returns to the main room to start recording again, the content of Breakout Groups will not get recorded. Nor will the audio/video shared. Currently text chat will be captured, but this is a bug and that text chat shouldn’t be captured.

Recording Sessions

Session ‘Moderators’ have the ability to record their sessions. The recordings are streamable from Collaborate directly. They are also saved as MP4’s, which means you can download them and upload them directly into Panopto. Having the videos in Panopto make them easier for students to watch them back later on.

Due to limited space to host Collaborate recordings, we are moving recordings into Panopto.

We have created a service that will automatically move all Collaborate recordings into Panopto ‘Recorded Sessions’ area so long as you have Panopto active on your course.

The service is currently moving your recordings within 3 days after it has been made.

If you record a session your students will be able to view it and will be able to download a copy of the text chat.  

Recordings become available on average between 20 minutes and one hour after the session recording is stopped.  In busy times this may take longer.

If you enabled “Allow recording downloads” in the session menu, both you and your students will have the ability to download the recording.  If this is not enabled, only course instructors will be able to download the recording.

Making Recordings

To start recording your session, select ‘Start Recording’, located in the ‘Session Menu’. The button will then toggle to read ‘Stop Recording’ to visually indicate the recording is in progress and to allow you to stop it at any time.

Start Recording

Star recording button.

Notification Dialog

Notification session is now going to be recorded.

Stop Recording

Stop recording button.

Recording In Progress

Icon showing the recording is in progress.

Blackboard Collaborate lets attendees know that the session is being recorded in two ways:

1) Visual notifications are enabled by default and a notification dialog displays indicating that recording has started and/or stopped.

2) Collaborate indicates recording is in progress by placing a recording notification icon next to the Session Menu.

It is good practice to remind attendees that the session is being recorded throughout the session. Late arrivals may not notice the recording indicator.

Collaborate notifies session attendees that the recording has been stopped by displaying a notification dialog, as well as by removing the recording notification icon from display on the ‘Session menu’ dropdown.

Keep the following in mind regarding recordings:

  • Each time a moderator stops a recording during a session, a separate sequentially named recording is created and an email is sent to the moderator.
  • Session recordings include the displayed content during the session, active speaker video, the room audio, public chat, and captions entered during the live session or added later by a moderator.
  • Everyone who has access to the recording can view it from any device as often as they want.
  • Moderators have the option to customise the name of the recording to make it easy to identify. To rename a recording, locate Recordings in the Collaborate menu, find the recording you want to edit and access the recording options to select ‘Edit name’. The recording name always begins with the session name which is a portion of the recording name that cannot be changed.

Where to find your recordings

Recordings become available on average between 20 minutes and one hour after the session recording is stopped.  In busy times this may take longer.

Recordings are now automatically being moved to be stored in Panopto. On your course this is ‘Recorded Sessions’. Some newer recordings might not have moved over. So you still might need to use Collaborate to play the session back until it has been moved.

1. Access the ‘Bb Collaborate’ menu in your course.

The Blackboard courses left menu items.

2. Select the menu icon (three horizontal lines).

Collaborate menu options icon.

3. Select ‘Recordings’ from the side menu.

The menu list showing the 'Recordings' button.

4. Any recordings will be shown.  Select the ellipsis icon (three horizontal dots) for options such as playback and download (if enabled).

Showing the recordings list. Then next to it the menu icon and the options it shows.

Downloading chat messages

1. Access the ‘Bb Collaborate’ menu in your course.

The Blackboard courses left menu items.

2. Select the menu icon (three horizontal lines).

Collaborate menu options icon.

3. Select ‘Recordings’ from the side menu.

The menu list showing the 'Recordings' button.

4. Any recordings will be shown. Select the ellipsis icon (three horizontal dots) select ‘Watch Now’.

Showing the recordings list. Then next to it the menu icon and the options it shows.

5. Open the session menu (on the top left) to download a chat transcript, which depending on the options you set when creating the session may have been anonymised.

In the recording playback screen, showing the additional menu options.

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